Terms of Service

1. Acceptance of Terms

By placing an order, accessing our services, or using any products supplied by Shenzhen Yaxingfa Technology Co., Ltd. (operating as "YXF Tape"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

If you are entering into this agreement on behalf of a company or legal entity, you represent that you have the authority to bind such entity to these terms. If you do not have such authority, or if you do not agree with these terms, you must not accept this agreement and may not use our services.

Important Notice

These terms apply to all B2B transactions. For custom orders or OEM partnerships, additional terms may apply and will be specified in separate agreements.

2. Definitions

"Company," "We," "Us," "Our": Refers to Shenzhen Yaxingfa Technology Co., Ltd., operating under the brand name YXF Tape.
"Customer," "You," "Your": Refers to the individual or legal entity purchasing products or services from YXF Tape.
"Products": Refers to all pressure-sensitive adhesive tapes, die-cut components, and related materials manufactured or supplied by YXF Tape.
"Services": Refers to custom die-cutting, adhesive consultation, technical support, and any other services provided by YXF Tape.
"Order": Refers to a purchase request submitted by the Customer and accepted by YXF Tape.

3. Product Information & Ordering

3.1 Product Specifications

We make every effort to display product specifications, dimensions, adhesion strength, temperature ranges, and other technical data as accurately as possible. However, due to manufacturing tolerances and continuous improvement processes, actual specifications may vary within industry-accepted ranges (typically ±5-10%).

3.2 Order Submission

Orders may be submitted via email, inquiry form, phone, or through authorized distributors. An order is considered placed when:

You submit a completed purchase order with product code, quantity, delivery address, and payment terms
We provide written confirmation (email or formal order acknowledgment)
Any advance payment required is received (for new customers or custom orders)

3.3 Order Acceptance

We reserve the right to accept or decline any order at our discretion. Reasons for declining may include:

Insufficient production capacity
Technical specifications beyond our manufacturing capability
Incomplete or inaccurate order information
Credit or payment concerns

3.4 Minimum Order Quantity (MOQ)

Standard products typically require MOQs ranging from 100-1,000 rolls depending on specification. Custom die-cut orders may have higher MOQs. Sample orders (1-5 rolls) are available for testing purposes.

4. Pricing & Payment

4.1 Pricing

All prices are quoted in Chinese Yuan (CNY) or US Dollars (USD) as specified. Prices are subject to change without notice for future orders. Confirmed orders will honor the price agreed at the time of order confirmation.

4.2 Payment Terms

Standard payment terms for established customers are Net 30 days from invoice date. New customers or large orders may require:

50% deposit before production, 50% before shipment
100% payment in advance (for sample orders or first-time orders under specified threshold)
Letter of Credit (L/C) for international orders above USD $10,000

4.3 Late Payment

Overdue accounts may be subject to a late fee of 1.5% per month (or the maximum rate permitted by law, whichever is less). We reserve the right to suspend shipments or cancel orders for accounts with outstanding balances beyond agreed terms.

4.4 Taxes & Duties

Prices do not include VAT, sales tax, import duties, or other government levies unless explicitly stated. Customer is responsible for all applicable taxes and customs charges.

5. Shipping & Delivery

5.1 Lead Time

Standard products: 7-14 business days after order confirmation and payment clearance. Custom die-cut or specialty formulations: 14-21 business days. Rush orders may be accommodated subject to production schedule and may incur additional charges.

5.2 Shipping Methods

Domestic (China): Express courier (SF Express, YTO) or logistics freight for bulk orders. International: DHL, FedEx, UPS for samples/urgent shipments; sea freight for container loads.

5.3 Shipping Costs

Unless otherwise agreed, shipping is FOB Shenzhen (customer pays freight). For repeat customers with established terms, we may offer freight-included pricing (FCA or DDP Incoterms).

5.4 Risk of Loss

Risk of loss or damage passes to the Customer upon delivery to the carrier (FOB origin). We recommend purchasing cargo insurance for high-value shipments.

5.5 Inspection Upon Receipt

Customer must inspect goods within 7 days of receipt and notify us immediately of any shortages, damage, or discrepancies. Claims for shipping damage must be filed with the carrier; we will assist with documentation as needed.

6. Returns & Warranty

6.1 Product Warranty

We warrant that our products, when used as recommended and under normal conditions, will meet the technical specifications stated at the time of sale for a period of 12 months from the date of manufacture (not shipment date).

6.2 Warranty Exclusions

This warranty does not cover:

Damage due to improper storage (exposure to extreme heat, moisture, UV light)
Use in applications for which the product was not designed or recommended
Normal wear and tear or aging beyond shelf life
Modifications or alterations made by the Customer
Products purchased from unauthorized distributors

6.3 Return Authorization

Returns must be pre-approved. Contact us within 7 days of discovery of any defect. We will provide a Return Material Authorization (RMA) number. Unauthorized returns will not be accepted.

6.4 Remedy

Our sole obligation under this warranty is, at our option, to: (a) replace defective products, or (b) refund the purchase price. We are not responsible for labor costs, consequential damages, or losses incurred due to product failure.

Custom Orders

Custom die-cut or specialty formulated products manufactured to Customer specifications are non-returnable unless defective due to manufacturing error.

7. Quality Assurance & Testing

7.1 Manufacturing Standards

Our products are manufactured in compliance with ISO quality management principles. Production batches undergo internal QC testing including adhesion strength, backing thickness, and visual inspection.

7.2 Third-Party Certification

Select products have been tested by SGS for RoHS compliance and environmental safety. Certificates of Compliance are available upon request for qualified orders.

7.3 Batch Traceability

Production lot numbers are printed on packaging labels. We retain QC records for 24 months to assist with post-shipment analysis if needed.

7.4 Customer Testing Responsibility

It is the Customer's responsibility to test product suitability for their specific application before full-scale deployment. We provide technical guidance, but final validation must be performed by the Customer under actual use conditions.

8. Intellectual Property

8.1 Ownership

All product designs, formulations, technical data, trademarks (including "YXF Tape"), and proprietary manufacturing processes remain the exclusive property of Shenzhen Yaxingfa Technology Co., Ltd.

8.2 Customer-Provided Materials

If Customer provides designs, artwork, or specifications for custom die-cutting, Customer warrants they own or have rights to use such materials and indemnifies us against any third-party IP claims arising from production of such custom orders.

8.3 Restrictions

Customer may not reverse-engineer, replicate formulations, or disclose proprietary technical information shared during the consultation process to third parties without written consent.

9. Limitation of Liability

9.1 Disclaimer of Consequential Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, YXF TAPE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, PRODUCTION DOWNTIME, OR LOST BUSINESS OPPORTUNITIES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

9.2 Cap on Liability

Our total liability for any claim arising out of or related to these Terms or any order shall not exceed the purchase price of the specific products giving rise to the claim.

9.3 Application Suitability

We provide general technical guidance, but make no warranty that our products are suitable for Customer's specific application, especially in critical-use or safety-related applications (medical devices, aerospace, etc.). Customer assumes all risk of application testing and validation.

Important

Some jurisdictions do not allow the exclusion of implied warranties or limitation of liability for consequential damages. In such cases, the above limitations may not apply in full, and liability will be limited to the extent permitted by applicable law.

10. Confidentiality

Both parties agree to keep confidential any proprietary information disclosed during the course of business, including but not limited to pricing, formulations, customer lists, and technical specifications. This obligation survives termination of the business relationship for a period of 3 years.

Confidential information does not include: (a) information already in the public domain, (b) information independently developed without access to the other party's confidential information, or (c) information required to be disclosed by law or court order.

11. Termination

11.1 Order Cancellation

Standard product orders may be cancelled within 24 hours of order confirmation without penalty. After production has commenced, cancellation fees will apply: 30% for standard products, 100% for custom orders where materials have been procured.

11.2 Termination for Cause

Either party may terminate the business relationship immediately if the other party: (a) breaches any material term of these Terms and fails to cure within 30 days of written notice, (b) becomes insolvent or files for bankruptcy, or (c) engages in fraudulent conduct.

11.3 Effect of Termination

Upon termination, Customer remains obligated to pay for all products delivered or services rendered prior to termination. Sections relating to payment, warranty disclaimers, limitation of liability, confidentiality, and governing law survive termination.

12. Governing Law & Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law principles.

12.2 Jurisdiction

For domestic customers within China, any disputes shall be subject to the exclusive jurisdiction of the courts of Shenzhen, Guangdong Province.

12.3 International Disputes

For international customers, disputes shall be resolved through arbitration under the rules of the China International Economic and Trade Arbitration Commission (CIETAC), with proceedings held in Shenzhen and conducted in English or Chinese as mutually agreed.

12.4 Negotiation Requirement

Before initiating formal legal proceedings, both parties agree to attempt good-faith negotiation for a period of 30 days to resolve any disputes amicably.

13. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website or upon written notice to customers with active orders or ongoing business relationships.

Your continued use of our products or services after such changes constitutes acceptance of the updated Terms. We recommend reviewing these Terms periodically. Material changes affecting pricing, warranty, or liability will be communicated directly to active customers via email.

The "Last Updated" date at the top of this document reflects the most recent revision.

14. Contact Information

If you have questions about these Terms of Service, need clarification on any policies, or wish to discuss a specific order or application, please contact us:

Company Name

Shenzhen Yaxingfa Technology Co., Ltd.

Brand: YXF Tape

anna@yaxingfa.com

Response within 1 business day

Location

Shenzhen, Guangdong Province

People's Republic of China

Certifications

SGS Tested · RoHS Compliant

Est. 2001 · 20+ Years Experience

General Provisions

Entire Agreement: These Terms, together with any quotations, order confirmations, and specifications, constitute the entire agreement between the parties and supersede all prior negotiations or agreements, whether written or oral.

Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Waiver: No waiver of any term or condition shall be deemed a further or continuing waiver of such term or any other term.

Assignment: Customer may not assign or transfer these Terms or any rights hereunder without our prior written consent. We may assign these Terms to any successor or affiliate.

Force Majeure: Neither party shall be liable for delays or failures in performance resulting from causes beyond reasonable control, including but not limited to acts of God, war, strikes, pandemics, or government restrictions.

By placing an order, you acknowledge that you have read and agree to these Terms of Service.

For questions or clarifications, please contact us before placing your order.